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Delivery and returns

Upon submitting an order using our automated system you will receive an email confirmation. Please check that the details contained in this email are correct. If there are any mistakes, please email us immediately. This email is neither an invoice nor a formal acceptance of your order.

Credit and Debit Cards Accepted:

Visa Credit
Mastercard
Visa Debit
Visa Electron
Switch/Maestro
Solo

Payment Methods:

Secure On-line Payment using the above credit cards – Invoice for Trade Customers only.

Delivery Charges:

Delivery will be charged based on the weight of the products purchased

Please allow up to 3 working days delivery for UK orders and up to 1 week for overseas orders.

While every effort will be made to meet shoppers demands, cancellations or variations may be necessary as a result of Acts of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond our control. If the product is returned in the condition it was supplied with any tags or stickers intact then a full refund or exchange will be provided. No refund or no exchange if the product has a tag or sticker that has been removed. We will refund or exchange if the item is defective. The unwanted products must be returned by recorded delivery first class to our standard address. As long as the products have not reached their destination, they remain your entire responsibility. In case of a defective product, the cost of returning the product would be refunded.